EffectiveDate: 01-080-2025

Welcome to Avenor Fragrances, your trusted destination for premium, long-lasting perfumes made with passion and care in Pakistan. We are committed to ensuring a smooth and satisfying shopping experience. This Store Policy outlines important terms related to shipping, exchanges, payments, customer data, and order handling.

By purchasing from www.avenorfragrances.com, you agree to the policies outlined below.

 

🚚 Shipping Policy

We ship nationwide across Pakistan using trusted courier services. Orders are processed within 1–2 business days, and delivery typically takes:

·         2–4 days for major cities

·         4–7 days for remote areas

Shipping charges may apply, and free shipping is available on orders above PKR [4000+]. You’ll receive tracking info once your order is dispatched.

 

🔁 Exchange & Return Policy

Due to hygiene and safety concerns, we do not offer refunds. However, you may request an exchange within 7 days of delivery under these conditions:

·         Item is unopened, unused, and in original packaging

·         Exchange is requested with proof of purchase

·         Damaged or incorrect items must be reported within 48 hours with clear photos

Customer is responsible for return shipping costs unless the item was damaged or incorrect.

 

💳 Payments & Pricing

All prices are in Pakistani Rupees (PKR) and inclusive of applicable taxes unless stated otherwise. We accept secure payments via trusted third-party gateways. Prices are subject to change without prior notice.

 

🔒 Privacy & Data Protection

Your privacy matters. We collect personal data like your name, contact number, email, and address only to fulfill your orders and enhance your shopping experience. We never sell or share your information with unauthorized third parties. Read our full Privacy Policy for more details.

 

📦 Order Cancellations

You may cancel your order before it is shipped by contacting our support team. Once shipped, cancellations are no longer possible. If your order was incorrect or damaged, please contact us for an exchange.

 

⚖️ Terms of Service

By using our website, you agree to follow all applicable policies, including our Terms & Conditions, Privacy Policy, and Exchange Policy. We reserve the right to cancel orders or refuse service for violations or suspicious activity.

 

📞 Customer Support

Need help? Contact our friendly support team for questions about your order, shipping, or product details.

Avenor Fragrances
📧 Email: avenorfragrances@gmail.com
📞 Phone: +92 3084356434
📍 Based in Pakistan